Monthly Archives: August 2010

Family Saves Caving Tour with PETZL Headlamps

Perfect for family adventures the PETZL TIKKINA² retails for $19.95

Here’s a great customer letter recently received at PETZL Headquarters

Just a quick note to let you know of a situation where Petzl saved the day.  My family and I were going through Lewis and Clark Caverns in Montana last week with about 28 other people.  They had electric lights that went down through the cave and allowed the visitors to see the amazing cave formations.  At the halfway point in the cave, and unknown to us, a huge thunderstorm swept through and took out the power so we were all thrown into darkness.  The park ranger who was leading us had one, wimpy Mag-lite and it became obvious that we were going to be stuck for sometime.

People started to panic but then we pulled out our Petzl headlamps.  With the four of our headlamps, my kids (8 and 12), my wife, and I were able to lead the group out.  The ranger was very thankful (and a bit embarrassed) and we received a standing ovation.  One thankful person even gave us a pound of coffee in the parking lot!

Anyway, we wanted to share our story with you.

Love your products!

Ed

It’s Hard To Be Us

Some days, it’s hard to be us. Take yesterday, for instance. While Steve and I were here at PEMBAbase working, our wives were out enjoying a beautiful late-summer day on some new boulders at Devil’s Lake.

At least Vera and Katie sent us some pictures.

Like that makes us feel better.

Well, we hope you enjoy these shots of Vera, Katie, and our friend Anne Hughes. We’re still a little bitter about the whole thing…

Grizzlies, the Wild and Me

We get requests, yes we do: “I’m [going somewhere/doing this thing/really rad], so give me stuff.” And, most of the time, we don’t. (We have a name for people who need our gear; we call them “customers.”) But Patrick Schirf had us at “hello,” with a real need for real gear, and a great opportunity to test it, also. Plus, there were bears involved. We like bears. And bear conservation, we can’t forget that. We sent him a Mountain Hardwear South Col, which seemed to us to be the perfect pack for what he was doing, and it seems as if we were right. Here’s Patrick’s story: Enjoy…


I arrived in Edmonton, Alberta on May 13th, ready for adventure. After an annoyingly long process dealing with customs I met up with my supervisor, Bogdan Cristescu. For some reason Canadian customs couldn’t understand why someone would come all the way from the States to volunteer to study grizzly bears. Bogdan is a Ph. D. student studying the impact of open pit mining on grizzly bear ecology. Alberta is Canada’s wealthiest province due to its natural resources. The mining of these resources has a major impact on the environment, and therefore the need for the grizzly bear research.

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The PEMBAway: The Evolving Role of the Independent Rep

Brad presented his OIA / Outdoor University Webinar yesterday, The Evolving Role of the Independent Rep. For those who are interested, here are the slides.

(If you want to hear a recording of the presentation, follow the instructions, below…)

Brad was honored and humbled to have been asked to present, and really sweated over the content. It went pretty well, we’re thinking.

Attendance exceeded expectations and there were some really excellent questions. Though Brad went a bit long (the blabbermouth), just about everybody held in there until the bitter end. Thanks for all of those who attended and contributed to the discussion.

For those of you who couldn’t make it, feel free to leave a comment. Brad reads ‘em – we gather – and we’re pretty sure he’ll respond.

Contact events [at] outdoorindustry.org for the link to the recording.
Outdoor University webinars are free to OIA members and SNEWS subscribers and $99 for non members.

They’re the first to come and the last to leave

by: Bryan Kuhn | Pemba Serves Field Rep

Thank you.

Really it’s a simple phrase, and we do use it often – but there are times when the simple mention doesn’t do it justice.

I’ve been on the vendor side at #ORShow before. Winter shows, summer shows, an SIA and a couple buy group shows for measure. I’ve seen first hand all the hassle, stress, and impossible tasks involved with getting a show to run smoothly in that 20×20 island. I’ve had crates delivered 2 hours before the clean floor deadline, mystery power outages the morning of opening, a 15 hour Vegas to Salt Lake redeye flight from hell, and put in those 18 hour days back to back to back because there are only 2 of you for a brand at the show.

On the representative side of things, an Outdoor Retailer event is actually pretty painless. We come in, go to our sales meetings, go to the show, give support in booths, meet with our retailers, partners, and friends, and then we leave. We guzzle free coffee, eat free lunches, and drink free beer.

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